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Delphi VitalPoint Home Monitor Manual de usuario Pagina 39

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Clinical Supportability
Phone Support--No,
Yes (limited hours),
Yes (24 hours)
Web Support--No,
Yes (limited hours),
Yes (24 hours)
E-Mail Support Listserv and/or Usergroup Online Training Onsite Training Other (Please List)
GrandCare Systems
www.grandcare.com
No No Yes No Yes Yes N/A
Guardian eHealth Solutions
www.GeHS.net
Yes (limited hours) Yes (limited hours) Yes No Yes Yes
Patients are triaged (and called
if necessary) 24/7/365.
Healthsense, Inc.
www.healthsense.com
Yes (24 hours) Yes (24 hours) Yes Yes Yes Yes
Established a membership
organization of customers
that provides best practices
for implementing technology-
enabled care.
Honeywell HomMed - Genesis DM
www.hommed.com
Yes (24 hours) Yes (limited hours) Yes No Yes Yes Webinar based training.
Honeywell HomMed - Genesis Touch
www.hommed.com
Yes (24 hours) Yes (limited hours) Yes No Yes Yes Webinar based training.
IDEAL LIFE
www.ideallifeonline.com
Yes (limited hours) Yes (limited hours) Yes No Yes Yes N/A
INDEPENDA, INC
www.independa.com
Yes (limited hours) Yes (24 hours) Yes No Yes Yes
3rd party partner options for
some of these services.
Philips
www.telehealth.philips.com
Yes (limited hours) Yes (limited hours) Yes No Yes Yes N/A
SilverSphere - Bios
www.silversphere.com
Yes (limited hours) Yes (24 hours) Yes No Yes Yes Monitoring Service
Viterion Health
www.viterion.com
Yes (24 hours) Yes (24 hours) Yes No Yes Yes
3RD party partner options for
ALL of these services.
VRI Telehealth
www.monitoringcare.com
Yes (24 hours) Yes (24 hours) Yes No Yes Yes Nurse staffed call center.
WoundRounds (Telemedicine Solutions)
www.woundrounds.com
Yes (limited hours) Yes (limited hours) Yes No Yes Yes N/A
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